Privacy policy
GENERAL
GLOBALTEX PS INC (“TILCO BALLOONS”, “we”, “our” and “us”) understands the importance of protecting the privacy of the personal information of individuals and the importance of security of confidential information of all types. We have created this Privacy Policy (the “Policy”) to demonstrate our commitment to protecting your privacy. This Policy explains:
- What personal information we collect.
- How we use your personal information.
- Who we share your personal information with.
- The choices you have to access, update, and remove your personal information.
Please note that Tilco Balloons reserves the right to update or change this Policy at any time. We will notify you of any changes by posting an updated Policy on the Tilco Balloons website. The most current version of this Policy will govern Tilco Balloon’s use of your personal information. By continuing to access theTilco Balloons website after changes are made to this Policy, you agree to be bound by the revised terms. This policy was last modified on 08/02/23. This Privacy Policy forms part of our Terms and Conditions which govern the use of this website.
CONSENT
By providing Tilco Balloons with your personal information through the Tilco Balloons website or any of our forms, you consent to the collection, use, and disclosure of such information in accordance with this Policy or for the purposes identified to you at the time you provided the personal information. Any secondary use of the personal information will only be processed with your express consent, except as required by law.
You have the opportunity to withdraw your consent, or to opt-out at any time. If you wish to withdraw your consent or to opt-out at any time, please contact us at admin@tilcoballoons.com. Please note we may maintain information about any individual sales transaction in order to service that transaction and for record keeping purposes.
If you wish to remove yourself from our email/mailing list or modify your email subscription with us, just press the opt-out link in any subscribed email we send you. You can find this link at the bottom of our emails. Please note that due to email production schedules you may receive any emails already in production.
TESTIMONIALS DISCLAIMER
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.
WHAT INFORMATION WE USE AND HOW WE COLLECT IT
Tilco Balloons collects and processes personal information in accordance with this Policy. We collect information from you when you register on the website, place an order, enter a contest or sweepstakes, respond to a survey or communication such as email, or participate in another site feature.
The types of information we collect may include information relating to your:
- Name.
- Email Address.
- Address (Mailing and/or Shipping).
- Phone Number
- Credit Card Information
- Other Information
We may also contract with third party service providers to collect information on our behalf for the purpose of helping us better understand our website visitors. Third party service providers are not permitted to use collected information in any manner, except to help us conduct and improve our business.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For example:
- Facebook Business
- Google Ads
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can read more about how Microsoft uses your personal information here: https://clarity.microsoft.com/terms
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org/
HOW DO WE USE YOUR PERSONAL INFORMATION?
We may use collected information in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To allow us to better service you in responding to your customer service requests.
- To process your transactions
- To administer a contest, promotion, survey or other site feature.
- To send you periodic emails. (If you have not opted-in to receive email newsletters, you will not receive these emails)
- Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our email list and receive e-mail communications from us.
HOW DO WE PROTECT VISITORS INFORMATION?
Tilco Balloons employs reasonable industry safeguards that are intended to protect our systems against unauthorized use and access to personal information. We implement a variety of security measures to maintain the safety of your personal information, including transmitting sensitive information via Secure Socket Layer (SSL) technology and using encryption technology.
It is important to remember that no method of transmitting or storing data is completely secure. Mail, voice communications, faxes, and data transmissions over the Internet are all susceptible to possible loss, misrouting, interception, and misuse of the information being communicated or transmitted.
Our servers on which your personal information resides are located in [United States] and follow industry standards pertaining to security.
DO WE USE “COOKIES”?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Most web browsers allow some control to restrict or block cookies through the browser settings; however, if you disable cookies you may find this affects your ability to use certain parts of our website or our services. For more information about cookies please visit https://www.aboutcookies.org.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<<token>> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
REPORTING AND ANALYTICS
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
DO WE DISCLOSE THE INFORMATION WE COLLECT OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice or as described below. The term "outside parties" does not include Tilco Balloons or our affiliated companies. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you. We may also disclose personal information when permitted or required by law, to enforce our website policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The credit card information collected on our website goes to our payment processors (PayPal; Google Pay; Shop Pay) to complete the transaction. We do not store your credit card information. Credit cards are processed through our Payment Card Industry (PCI) compliant gateway.
THIRD PARTY LINKS
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
YOUR RIGHT TO ACCESS
You have the right to access personal information that Tilco Balloons processes about you. You can request from us information about:
- The personal information we hold about you.
- The categories of personal information concerned.
- The purposes of the processing.
- Details to whom your personal information has been/will be disclosed.
- How long we retain your personal information.
If we did not collect the information directly from you, information about the source; and how to lodge a complaint with the correct supervisory authority.
You may also request from us the following:
That we update any incomplete or inaccurate information about you; and that we delete your personal information in accordance with applicable laws. You may request that we action your rights by contacting us as set out below.
ACCESS, QUESTIONS AND CONCERNS
We welcome your questions, comments, and concerns about privacy. Please contact us at the email admin@tilcoballoons.com or any feedback pertaining to privacy, or any other issue at:
Globaltex PS INC, 9000 Richmond Avenue, Houston TX 77063, United States
Last Update: 08/02/2023